Elevated API and UI Errors

Incident Report for Bigeye

Resolved

This incident has been resolved.

Posted Jun 13, 2024 - 00:01 UTC

Update

We are continuing to investigate this issue.

Posted Jun 12, 2024 - 23:58 UTC

Update

We are continuing to investigate the issue, the next update will be sent out as the investigation progresses

Posted Jun 12, 2024 - 21:54 UTC

Update

We are continuing to investigate this issue.

Posted Jun 12, 2024 - 21:22 UTC

Update

We are continuing to investigate this issue.

Posted Jun 12, 2024 - 20:51 UTC

Update

We are continuing to investigate this issue.

Posted Jun 12, 2024 - 20:21 UTC

Update

We are continuing to investigate this issue.

Posted Jun 12, 2024 - 19:50 UTC

Update

We are continuing to investigate this issue.

Posted Jun 12, 2024 - 19:21 UTC

Investigating

We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users.

Next update: 30 minutes

Posted Jun 12, 2024 - 18:46 UTC

This incident affected: Bigeye Platform (API, UI).