Elevated API and UI Errors

Incident Report for Bigeye

Resolved

The incident has been resolved. All services are back online and healthy.

Posted Dec 21, 2024 - 00:41 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 20, 2024 - 21:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 20, 2024 - 19:55 UTC

Investigating

We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users.

Next update: 30 minutes

Posted Dec 20, 2024 - 19:30 UTC

This incident affected: Bigeye Platform (API, UI).