Elevated API and UI Errors

Incident Report for Bigeye

Resolved

The incident has been resolved. All services are back online and healthy.

Posted Jan 26, 2024 - 00:33 UTC

Monitoring

We have identified and mitigated the problem, all metric run thresholds are working normally again. We are monitoring the solution before marking this outage as resolved.

Posted Jan 26, 2024 - 00:18 UTC

Investigating

There is currently a problem with standard deviation metrics (only metrics with a standard deviation threshold) where thresholds are not being generated for those metrics during metric runs. We currently looking into the issue

Next update: 2 hours

Posted Jan 25, 2024 - 23:59 UTC

This incident affected: Bigeye Platform (API, UI).