Elevated API Errors

Incident Report for Bigeye

Resolved

This incident has been resolved.

Posted Feb 17, 2026 - 17:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 17, 2026 - 17:11 UTC

Update

We are continuing to investigate this issue.

Posted Feb 17, 2026 - 17:10 UTC

Update

We are continuing to investigate this issue.

Posted Feb 17, 2026 - 16:40 UTC

Investigating

We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users.

Next update: 30 minutes

Posted Feb 17, 2026 - 16:10 UTC

This incident affected: Bigeye Platform (API, UI).